Managed Services

Mountaineer IT specializes in Managed IT Services on a Full Fixed Fee basis for your business. Read about how our services can help you!

Full Fixed Fee

All your IT needs at a cost that fits your company

With FFF, we cover all your support needs, just like having your own personal in-house tech. Help desk, vendor management, IT leadership, and project planning. We will keep your computers updated, handle antivirus installation, monitor your systems for issues as they arise, and monitor onsite/offsite backups for a low monthly service plan. We provide IT Leadership on resources and technology that can help your business grow and keep you running. We perform regular site visits, checking in with users, audit networks and servers, check workstations and ensure everything is running at peak performance.

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Wanna Learn More?

Explore our services below and find whats right for your business!

You Complete Solution for Backup and Recovery

An IT disaster can strike at any time so preparation is key. An
effective backup and recovery solution is critical to protect your
customers and ensure business continuity.

Backup & Recovery is business class protection of your
customers’ servers and workstations, fully integrated with your
RMM dashboard. It allows you to back up and recover at a file-,
application-, or systems level - for both physical and virtual
machines. Backup & Recovery can be managed with an easy-touse, secure, multi-tenant console that requires minimal effort
to access both backup and recovery statistics. This makes the
product easy to use and easy to deploy.

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Real-Time visibility across all your devices

With FFF, we cover all your support needs, just like having your own personal in-house tech. Help desk, vendor management, IT leadership, and project planning.  We will keep your computers updated, handle antivirus installation, monitor your systems for issues as they arise, and monitor onsite/offsite backups for a low monthly service plan.  We provide IT Leadership on resources and technology that can help your business grow and keep you running. We perform regular site visits, checking in with users, audit networks and servers, check workstations and ensure everything is running at peak performance.

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Block all viruses, both old and new

Protecting your system against viruses is like dealing with a moving target. Once an antivirus program knows how to block known malware, suddenly a new, unknown threat appears to potentially infect your workstations and servers.

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Prevent threats by keeping software up-to-date

Part of the job of keeping your network safe is to diligently and regularly apply patches to all of the software that interacts with your IT environment. If you manage many workstations and servers, patch management can quickly get very complex – and possibly expose your system to sluggish performance and serious security risks.

Streamline patch management with granular control over patching policies from a single, user-friendly console. Whether you want to automate the entire process, customize patches for certain devices or manually approve or deny patches, our Remote Management tool gives you peace of mind while getting the job done.

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Service Add-ons

Expanded options to meet the evolving demands of IT

Beyond the above options that we implement for every client upon request we can get you set up with a plethora of options to optimize your business and employees work flow.

Local affordable website hosting

With our extensive network of top of the line servers and high speed internet we can host your website affordably with rapid connectivity to your clients. We include CPanel, email, and WordPress so that you have the control you want with the ease and usability of industry standards.

Ready to find out more?

Check out our hosting services here at SiskiyouHost.com

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Upgrading old infrastructure or installing from the ground up

Our experienced team of network proffesionals can come on site to assist in making sure your new office has the network you need, or upgrade a network that has been slow since day one. Custom cable runs, patch panel installations, and so much more, we can get the best speeds delivered to all of your machines for an affordable rate.

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3CX VOIP for up-to-date, reliable, quality phone service

Accelerate your businesses growth with 3CX phone system. Don’t just rely on phone calls but communicate using Live Chat, WhatsApp messages, SMS and video conferencing. All this from a single client so no switching between apps. Choose from web, desktop and mobile clients or easily connect a supported IP phone.

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