Our Scope of Technology Services
Mountaineer IT specializes in Managed Business IT Services under a month-to-month agreement covering your business. Additional security services are available for clients needing extra support.
Read about how our services can help you!
A Personal Touch
We're not just another corporate vendor — we're a part of your local community. We pride ourselves in our experienced and attentive rope team. Our clients are always welcome to reach out to us for any on-site needs, or for any of our IT leadership resources. If there's an emergency, we'll be there.
Real-Time Device Visibility
Things can go wrong at any time of day — and if something does, we’ll know about it. Real-time visibility gives you peace of mind with 24/7 monitoring across all internal systems, both hardware and software, allowing us to monitor, catch, and resolve virtually any problem that may befall your devices, day or night.
24/7 Threat Monitoring
We use modern, industry-compliant practices to keep your data safe and secure. With endpoint detection, Microsoft 365 monitoring, and SEIM solution all backed by SOC. Top-of-the-line antimalware practices — a complete solution for your business.
Helping to Keep Your Business Compliant
Streamline patch management with granular control over patching policies from a single, user-friendly console. Whether you want to automate the entire process, customize patches for certain devices, or manually approve or deny patches, our remote management tool gives you peace of mind while getting the job done.
Complete Email Security Solution
Correspondence via email is an essential aspect of any business. Our complete email management tools help keep your emails safe, secure, and trusted. With authentication methods and advanced filter protection, we ensure your incoming and outgoing emails are legitimate. Antivirus, security, and email spam filtering help secure sensitive contents and keep you protected from malware.
Backup and Recovery Solutions
Backup & recovery is business class protection of your customers’ servers and workstations, fully integrated with your remote monitoring management dashboard. It allows you to back up and recover at a file-, application-, or systems- level, for both physical and virtual machines — all managed with an easy-to use, secure, multi-tenant console.
Cybersecurity Awareness & User Training
Cybersecurity starts with an informed team. We empower users with practical cybersecurity education and training focused on email safety, anti-spoofing awareness, and real-world threat recognition. With ongoing education, routine testing, and personal commitment, we help guide your team into a strong, proactive defense.
See if we're right for you!
Expanded Options to Meet the Evolving Demands of IT
Beyond the above options that we implement for every client, upon request we can get you set up with additional service add-ons to optimize your business and employee work flow.
Any add-ons catch your eye? Reach out to us to add them to your plan.
Affordable Local Website, Email, and Server Hosting
We offer hosting for a cost that's simple.
Our extensive network of top of the line servers and high speed internet allow us to host your website affordably with rapid connectivity to your clients. With our website hosting, we include CPanel, email, and WordPress, so that you have the control you want with the ease and usability of industry standards. We can also host your email or server to provide for your business's needs.
3CX and VOIP Management
Accelerate your business growth with 3CX VOIP, our choice for an up-to-date, reliable, quality phone service.
Don’t just rely on phone calls — communicate using Live Chat, WhatsApp messages, SMS, and video conferencing, all from a single client. Choose from web, desktop, and mobile clients, or easily connect a supported IP phone.
Ready to find out more?
To view our hosting & VOIP management services, please visit us over at SiskiyouHost.