Our Scope of Technology Services
Managed IT services, IT support and cybersecurity for businesses in Siskiyou County and San Luis Obispo County, under a month-to-month agreement with extra security services when you need them.
Threat monitoring
Endpoint detection and response, Microsoft 365 monitoring and centralized threat detection, watched around the clock.
Local on-site support
A local team that knows your business. Reach us for on-site help or IT leadership anytime. If there is an emergency, we will be there.
vCIO & IT planning
A virtual CIO for your business: a living technology roadmap, a three-year budget and regular business reviews, all in MSP Align, the platform we built in-house.
24/7 device monitoring
Things can go wrong at any hour. We watch hardware and software across every system around the clock and fix problems, often before you notice.
Patch management
Updates on your terms: automate everything, customize by device, or approve patches one by one, all from a single console.
Email security
Authentication, advanced filtering, antivirus and spam protection keep your inbox trusted, coming and going.
Backup & recovery
Business-class backup for servers and workstations, physical or virtual. Restore a file, an app or a whole system.
Security training
Practical training on email safety, spoofing and real-world threats, with routine testing so it sticks.
Security that never sleeps. Service that never feels like a ticket.
Attackers look for the weakest layer. We cover every one, and the people watching them are the same friendly team you call for everything else.
Your people
Most attacks start with a convincing email. We train your team to spot them and test them so the lessons stick.
Authentication, advanced filtering, antivirus and spam protection keep your inbox trusted, coming and going.
Accounts & identity
Stolen passwords are the easiest way in. We watch your Microsoft 365 accounts for suspicious sign-ins and risky changes.
Computers & servers
Endpoint detection and response on every device, watched around the clock and handled fast when something looks wrong.
Network & monitoring
We bring signals together from across your systems, so threats a single alert would miss get spotted and handled, day or night.
Backup & recovery
If the worst happens, we restore a file, an app or an entire system from backups we actually test.
Expanded options when you need them.
Local website, email & server hosting
Simple, affordable hosting with cPanel, email and WordPress included, on our own servers close to your customers.
3CX phones & VoIP management
Calls, live chat, SMS, WhatsApp and video from one app, on desktop, mobile, web or a desk phone.
AI for your business
Shadow AI audits, secure Copilot and ChatGPT setup, AI use policies and training for your team.
Built for the businesses that keep our towns running.
Small and mid-sized teams who need dependable computer support and real security without hiring an IT department.
Healthcare & dental offices
HIPAA-minded security, reliable front-desk systems and backups you can count on.
Legal & accounting firms
Locked-down client data, secure email and help when deadlines hit.
Nonprofits & community organizations
Practical, budget-friendly IT and a plan that stretches every dollar.
Local government & agencies
Steady support, documentation and security that holds up to scrutiny.
Retail, hospitality & tourism
Point-of-sale, Wi-Fi and phones that keep working on your busiest day.
Agriculture, wineries & trades
Office and field connected, with computers that keep up with the work.
Questions we hear a lot
What’s the difference between managed IT services and IT support?
Traditional IT support is break-fix: you call when something stops working and pay by the hour. Managed IT services are proactive: for a predictable monthly fee we monitor, secure, patch and back up your systems around the clock, plan ahead with you, and still help the moment something goes wrong.
How much do managed IT services cost?
It depends on how many people and devices you have and which security services you need, so we quote after a free walkthrough of your business. Pricing is a flat monthly amount, month to month, with no long-term contract.
Do you help with computers, networks and Wi-Fi?
Yes. For our business clients we handle computer troubleshooting, upgrades and replacements, network and Wi-Fi setup, printers, Microsoft 365, email and phone systems, both remotely and on site.
Can you help us with HIPAA or other compliance requirements?
Yes. We help medical, dental and other regulated offices put the right security in place and track it against frameworks like HIPAA, CIS and NIST, with policy templates and documentation in MSP Align.
Do you come on site?
Yes. We have offices in Yreka and San Luis Obispo, and while most issues are fixed remotely in minutes, we come to you when a problem needs hands on it.