Reporting Suspicious Emails
Reporting Suspicious Emails
Think of suspicious emails as the digital equivalent of spotting a suspicious character lurking around your neighborhood. Just as you’d alert the authorities to keep your community safe, reporting these digital anomalies plays a pivotal role in safeguarding our organization’s digital neighborhood. Let’s dive into why your vigilance is crucial and how you can report these pesky intruders.
️ The Importance of Reporting: Why Every Email Counts
Every suspicious email you report is a potential disaster averted. These emails are often the harbingers of more significant attacks, and your report could be the linchpin that prevents a data breach or a costly cyber incident. By reporting, you help the IT team:
- Identify and mitigate threats before they escalate.
- Improve security measures based on real-world attempts to breach our defenses.
- Educate and protect all employees by using these examples as learning opportunities.
Your Quick and Easy Guide To Reporting
- Spotting Something Fishy?
If an email gives you pause, trust your gut. Look for the red flags we discussed, like odd sender addresses, urgent and fear-inducing language, or unexpected attachments.
- Reporting Made Simple
- Email Us — Found something suspicious? Take a screenshot of the email and send it to service@mountaineerit.com. It’s like dropping a quick note to the sheriff. Take a screenshot using Control + Shift + S send us a detailed description. Remember, it’s better to report something that turns out to be harmless than to overlook a potential threat.
- Serious Concerns — If something in the email suggests immediate danger or if you’ve accidentally clicked on something you shouldn’t have, it’s time to escalate. Contact your designated point of contact in addition to calling Mountaineer IT. They’re here to jump into action when things look serious. ⚠️ Do not forward the email to anyone, including Mountaineer IT. Forwarding suspicious and potentially malicious emails keeps their lifespan going. Directly forwarding suspicious emails can accidentally spread potential threats and complicate our IT team’s response efforts.
Instead, take a SCREENSHOT of the email and send that to Mountaineer IT along with WHEN you received the email.
- Serious Concerns — If something in the email suggests immediate danger or if you’ve accidentally clicked on something you shouldn’t have, it’s time to escalate. Contact your designated point of contact in addition to calling Mountaineer IT. They’re here to jump into action when things look serious. ⚠️ Do not forward the email to anyone, including Mountaineer IT. Forwarding suspicious and potentially malicious emails keeps their lifespan going. Directly forwarding suspicious emails can accidentally spread potential threats and complicate our IT team’s response efforts.
- What Happens Next? Once you report a suspicious email, the Mountaineer IT team swings into action. We’ll analyze the email, determine the best course of action, and might even use this as an opportunity to bolster our defenses. You might receive a follow-up from us, especially if we need more information. Or, we’ll let you know that thanks to your report, we’ve managed to dodge a digital bullet.
Conclusion: Your Role is Crucial
Remember, in the vast digital landscape where threats are always evolving, your vigilance is our most valuable asset. Reporting suspicious emails isn’t just a task—it’s a heroic act in our ongoing story of cybersecurity. By following these simple steps, you’re not just protecting yourself; you’re guarding the digital doors of our entire organization. So, wear your digital deputy badge with pride, and remember, we’re all in this together!